Privacy Policy
1. Information We Collect
We collect information you voluntarily provide when placing an order, contacting customer support, or submitting an inquiry. This may include your name, phone number, delivery address, and any information necessary to complete your request and provide our services.
2. Website Usage Information
Basic technical information such as browser type, device information, pages visited, and general website activity may be collected automatically. This information is used to improve website functionality, monitor performance, and enhance the overall user experience.
3. Purpose of Data Collection
Your information is used to process orders, coordinate deliveries, respond to inquiries, provide customer support, and improve our products and services. We collect only the information reasonably necessary to operate our business.
4. Cash on Delivery Orders
Our website currently offers Cash on Delivery (COD) as the available payment option. Order information is used solely to confirm purchases, arrange delivery, and complete the order process. No banking, card, or online payment information is requested or stored.
5. Communication
We may contact you regarding order confirmation, delivery updates, customer support requests, or important service-related notifications. You may also choose whether to receive promotional communications where such options are available.
6. Data Security
Reasonable administrative and technical safeguards are maintained to protect personal information from unauthorized access, misuse, disclosure, or alteration. Security practices are reviewed regularly to support responsible data protection.
7. Information Sharing
Personal information is not sold, rented, or shared for unrelated marketing purposes. Information may be provided only to trusted service providers involved in delivery coordination, customer support, or other operational activities required to fulfill your order.
8. Third-Party Services
We may use trusted third-party providers for website analytics, delivery support, and operational services. These providers receive only the information necessary to perform their assigned functions and are expected to maintain appropriate privacy practices.
9. Cookies
Cookies and similar technologies help improve website performance, remember user preferences, and understand general website usage. You may control or disable cookies through your browser settings, although some features may function differently.
10. Data Retention
Personal information is retained only for as long as necessary to complete orders, provide customer support, maintain business records, or comply with applicable legal obligations. Information is securely removed when no longer required.
11. Your Choices
You may request updates or corrections to your personal information where appropriate. Subject to applicable laws, you may also request information about how your personal data is used or request its removal when permitted.
12. User Responsibility
Customers are responsible for providing accurate delivery information and keeping contact details up to date. Incorrect or incomplete information may affect order processing, communication, or successful delivery.
13. Children's Privacy
Our services are intended for a general audience and are not directed toward children under the applicable legal age. If personal information relating to a minor is identified, appropriate steps may be taken to remove it where required.
14. Policy Updates
This Privacy Policy may be updated from time to time to reflect operational, legal, or service-related changes. The latest version will always be available on this page, and continued use of the website indicates acceptance of any updates.
15. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact our customer support team using the contact information provided on the website. We will make reasonable efforts to respond to your inquiry.